FAQ

No, our rattan products are hand-woven in Indonesia from real rattan.

Simply discover our stylish rattan products that will add natural elegance to your home:

rattan lamps / rattan chairs / rattan baskets / rattan laundry basket

For the floor, our Tiles made of porcelain stoneware. For the wall you can use all Tiles to take.

You will find a wide selection of:

wall tiles / floor tiles Borders / Zellige tiles / hand-painted tiles

Something to suit every style! And you can order a sample tile to see for yourself!

No. Please note that neither the mosaic tables nor the mosaic fountain are suitable for winter. They should be stored in a frost-free place.

Yes, we ship Europe-wide as standard and worldwide upon request.

Yes, possible by appointment.

Our shipping partners are DHL, GLS and the shipping company IDS.

You can reach us at office@casa-moro.de or by phone: +49 2421 394 85 85.

Our products mainly come from Morocco, Egypt, India and Indonesia.

Yes. If you wish, you can also use only the mosaic tile Simply use our Contact formto submit your request.

Almost all Furniture come to you already assembled. You can find more detailed information in the item description.

For shipping shipments, we absolutely need your email address and especially your telephone number so that the shipping can run smoothly.

At Casa Moro, all common payment methods are available, including PayPal, bank transfer, credit cards, purchase on account and more.

The shipping costs are calculated individually depending on the size and weight of your order and are displayed as soon as you put the items in your shopping cart

We usually need 1 - 3 working days to ship a parcel within Germany and 3 - 6 working days within Europe. (For shipping companies, this may vary depending on the postcode or destination country)

Dip yours Tajine in cold water overnight. Important: It must be completely submerged and do not use any cleaning agents!

let the Tajine then allow to air dry completely.

Lightly moisten the unglazed bottom with water and massage the inside of the base and lid thoroughly with olive oil.

Then add a cup of water and a tablespoon of oil to the Tajine, close it and place it in the cold oven. Attention: The oven must be cold because the tagine is sensitive to temperature changes.

Heat the oven slowly to a maximum of 180°C and leave the tagine in the oven for 30 to 45 minutes.

This process strengthens your Tajine and ensures that your dishes taste even better.

Now your tagine is ready to go!

mosaic tiles made of glazed stones do not require any special care. Terracotta plates, on the other hand, can be polished with standard beeswax. Beforehand, they can be gently cleaned with very fine sandpaper.

You can use the iron frame of your mosaic table If necessary, treat it with clear varnish or linseed oil varnish to protect and care for it. This also applies to our wrought iron furniture & wrought iron chairs.

Set your henna lamps Please do not expose them to direct sunlight or light, as the colors may fade. Since they are made of natural, genuine leather and are dyed with natural henna, you should never clean them wet. Instead, care for them with a commercially available hand cream to maintain the color intensity and suppleness.

Use a transparent leather care cream to leather seat cushion (pouf) to clean and keep it supple. This will keep the natural leather of your seat cushions in best condition and retains its beautiful appearance.

Not all of our Tiles are frost-proof. Please look at the exact item description. If you are unsure, question here, you are welcome to us gladly.

You can use ours hanging lanterns, iron lanterns, glass lanterns & lanterns use outdoors as long as they are protected from rain, moisture and frost.